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Description:

The Serious Soft Skills Podcast explains how soft skills are becoming the most important tools to create value for you in your career and for your organizations. Hosts Dr. Tobin Porterfield and Bob Graham explore how soft skills are changing work.

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Podcast Episode's:
Podcast 15: The Soft Skill of Patience and Its Many Rewards
Patience makes the list of soft skills. We’ll explain why and how it fosters opportunities at work and in careers.   Introduction Dr. Tobin Porterfield (‘0:20’): Welcome to Serious Soft Skills, Episode 15. With me is Bob Graham. For you newcomers, welcome. Let’s set the stage. We have uncovered a list of 55 soft skills...</p><p><a class="excerpt-read-more btn btn-primary" href="http://serioussoftskills.com/2017/10/12/podcast-15-soft-skill-patience-its-many-rewards/" title="ReadPodcast 15: The Soft Skill of Patience and Its Many Rewards">Read More</a>
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Podcast 14: How Self Reflection ‘Fast-Tracks’ Soft Skills Development
Self-reflection, while not a soft skill, plays an important role in how we develop our soft skills over time. Introduction Bob Graham (‘0:20’): Hello, I am Bob Graham and with me as always is Dr. Tobin Porterfield. We teach college, we research soft skills and we help our students develop these skills and have seen...</p><p><a class="excerpt-read-more btn btn-primary" href="http://serioussoftskills.com/2017/10/05/podcast-14-self-reflection-fast-tracks-soft-skills-development/" title="ReadPodcast 14: How Self Reflection ‘Fast-Tracks’ Soft Skills Development">Read More</a>
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Podcast 13: Interview Part 2 on How Customer Service, Cultural Awareness Stoke Success
Exploring the role customer service as a soft skill plays in the success of an organization om an interview with customer service expert Neal Woodson.   Introduction Dr. Tobin Porterfield (‘0:21’): Welcome to Episode 13 of Serious Soft Skills. I am your host, Dr. Tobin Porterfield. Today we will have the second of a two-part...</p><p><a class="excerpt-read-more btn btn-primary" href="http://serioussoftskills.com/2017/09/27/podcast-13-interview-part-2-customer-service-cultural-awareness-success/" title="ReadPodcast 13: Interview Part 2 on How Customer Service, Cultural Awareness Stoke Success">Read More</a>
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Podcast 12: Interview on How Everyone Has a Customer-Service Job
The soft skill of customer service is often misunderstood. Serious Soft Skills Cohost Bob Graham interviews Neal Woodson, a customer service expert, in the first part of a two-part interview on the topic. Neal’s view is that customer service is the most important aspect of what organizations provide, and it ultimately is what is necessary...</p><p><a class="excerpt-read-more btn btn-primary" href="http://serioussoftskills.com/2017/09/20/podcast-12-interview-everyone-customer-service-job/" title="ReadPodcast 12: Interview on How Everyone Has a Customer-Service Job">Read More</a>
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Podcast 11: The Debate about Project Management as a Soft Skill
Project management is not always considered a soft skill. Hosts Dr. Tobin Porterfield and Bob Graham discuss its role as a soft skill and discuss the criticism. What Project Management Is Bob Graham ‘1:06’: We should probably start out first off with defining what project management is and explaining why it fits into our list...</p><p><a class="excerpt-read-more btn btn-primary" href="http://serioussoftskills.com/2017/09/13/podcast-11-debate-project-management-soft-skill/" title="ReadPodcast 11: The Debate about Project Management as a Soft Skill">Read More</a>
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Podcast 10: How Perseverance or Persistence Helps Entrepreneurs, Organizations
Hosts Dr. Tobin Porterfield and Bob Graham discuss perseverance or persistence, and why it plays a critical role in group dynamics. Introduction Graham ‘0:21’: Welcome to Episode 10 of Serious Soft Skills. I’m Bob Graham and with me as always, at least so far, is Dr. Tobin Porterfield. We each teach college; we collaborate on...</p><p><a class="excerpt-read-more btn btn-primary" href="http://serioussoftskills.com/2017/09/06/podcast-10-perseverance-persistence-helps-entrepreneurs-organizations/" title="ReadPodcast 10: How Perseverance or Persistence Helps Entrepreneurs, Organizations">Read More</a>
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Podcast 9: How Empathy Builds Trust, Teams
  Hosts Dr. Tobin Porterfield and Bob Graham discuss empathy, a soft skill that everyone can benefit from, but it’s a soft skill that is poorly understood and often overlooked.  Introduction Graham ‘0:24’: Welcome to Episode 9 of Serious Soft Skills. I’m Bob Graham and with me as always, at least so far, is Dr. Tobin...</p><p><a class="excerpt-read-more btn btn-primary" href="http://serioussoftskills.com/2017/08/30/podcast-9-how-empathy-builds-trust-teams/" title="ReadPodcast 9: How Empathy Builds Trust, Teams">Read More</a>
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Podcast 8: Soft Skills That Guide Organizational Change, Vision
Hosts Dr. Tobin Porterfield and Bob Graham look at the soft skills that guide an organization and its culture toward change and a shared vision.   Bob Graham (‘0:00’): Coming up, we’re going to talk about the list of soft skills that play the most prominent role in organizations and organizational change. That and more...</p><p><a class="excerpt-read-more btn btn-primary" href="http://serioussoftskills.com/2017/08/23/podcast-8-soft-skills-guide-organizational-change-vision/" title="ReadPodcast 8: Soft Skills That Guide Organizational Change, Vision">Read More</a>
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Podcast 7: Group Soft Skills That Help Lead Teams, Fuel Innovation
Hosts Dr. Tobin Porterfield and Bob Graham talk about specific soft skills that fuel innovation and guide you when you are working in a group. Bob Graham (‘0:00’): Coming up, we’re going to talk about some specific soft skills that guide you when you are working in a group. That and more in just a...</p><p><a class="excerpt-read-more btn btn-primary" href="http://serioussoftskills.com/2017/08/16/podcast-7-group-soft-skills-that-help-lead-teams-fuel-innovation/" title="ReadPodcast 7: Group Soft Skills That Help Lead Teams, Fuel Innovation">Read More</a>
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Podcast 6: Nexus Soft Skills Backing One-On-One Interactions
Hosts Dr. Tobin Porterfield and Bob Graham discuss the soft skills necessary to foster good one-on-one communications. Bob Graham ‘0:00’: Coming we’re going to talk about the specific soft skills that can make or break your discussion with another person. That and more in just a few seconds. The Opening Graham ‘0:17’: Welcome to Episode...</p><p><a class="excerpt-read-more btn btn-primary" href="http://serioussoftskills.com/2017/08/09/podcast-6-nexus-soft-skills-backing-one-one-interactions/" title="ReadPodcast 6: Nexus Soft Skills Backing One-On-One Interactions">Read More</a>
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Podcast 5: The First Step to Improve Your Soft Skills
Dr. Tobin Porterfield and Bob Graham take a deeper dive into one of the key areas of soft skills: Individual soft skills. We’re also going to talk about how best to get moving toward improving your soft skills. Bob Graham ‘0:00’:  Coming up, we’re going to take a deeper dive into one of the key...</p><p><a class="excerpt-read-more btn btn-primary" href="http://serioussoftskills.com/2017/08/02/podcast-5-the-first-step-to-improve-your-soft-skills/" title="ReadPodcast 5: The First Step To Improve Your Soft Skills">Read More</a>
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Podcast 4: New Soft Skills Research Revealed
Hosts Dr. Tobin Porterfield and Bob Graham share some cutting-edge research on soft skills we obtained from a survey of almost 500 business people. They further dig into results among various groups, including people seeking jobs, workers without leadership roles, mid-level managers, executives, and the self-employed. It’s great stuff that will give you new insights...</p><p><a class="excerpt-read-more btn btn-primary" href="http://serioussoftskills.com/2017/07/18/podcast-4-new-soft-skills-research-revealed/" title="ReadPodcast 4: New Soft Skills Research Revealed">Read More</a>
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Podcast 3: The Most Important Soft Skill, Maybe
Today we are going to look at arguably what is one of the most important soft skills, one that sets the stage for so many other soft skills to appear. Will you agree or disagree with our host? Bob Graham ‘0:00’: Coming up, we are going to look at arguably what is one of the...</p><p><a class="excerpt-read-more btn btn-primary" href="http://serioussoftskills.com/2017/07/11/podcast-3-important-soft-skill-maybe/" title="ReadPodcast 3: The Most Important Soft Skill, Maybe">Read More</a>
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Podcast 2: The Story of Doug, Who Has Poor Soft Skills
You may have heard about soft skills, but you may not know who in your office needs to use them and why. We’ll explain it all. Bob Graham ‘0:00’: You may have heard about soft skills, but you may not know who in your office needs to use them and why. We will enlighten you in...</p><p><a class="excerpt-read-more btn btn-primary" href="http://serioussoftskills.com/2017/07/05/podcast-2-story-doug-poor-soft-skills/" title="ReadPodcast 2: The Story of Doug, Who Has Poor Soft Skills">Read More</a>
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Podcast 1: What Are Soft Skills Anyway?
Hosts Dr. Tobin Porterfield and Bob Graham explain what soft skills are, using powerful examples from business.  Bob Graham ‘0:22’: We’re going to explain what soft skills are in general, and explain them in a way that gives people a better understanding. Let’s start with the big question first. Why soft skills now? Dr. Tobin...</p><p><a class="excerpt-read-more btn btn-primary" href="http://serioussoftskills.com/2017/06/29/podcast-1-soft-skills-anyway/" title="ReadPodcast 1: What Are Soft Skills Anyway?">Read More</a>
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