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Podcast Episode's:
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248 Podcast Mailbag Vol 1
Q&A session where I answer some common questions about the cleaning business.
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247 Awesome Quotes
I share some quotes that helped me and may just help you!
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246 Germs. How to use them to your advantage
Educating yourself about this little buggers can help you make a positive impression when speaking to potential clients.
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245 It's not clean until it smells clean
I share two very important principles I learned early on in my business.
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244 How to get Apartment Cleaning Contracts
Learn the technique I used to land every single one of the apartment complexes I got hired to clean (and I CLEANED A LOT of complexes).
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243 Should I join the Better Business Bureau?
i share my thinking about joining the BBB.
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242 The importance of clean vehicles
Your vehicle can be an asset, or a liability Which one is better? I think you KNOW THE ANSWER to that one! Tune in anyway to learn the details in this very important podcast. .
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241 Creating your own brand
Discover why BRANDING is so important to your business success.
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240 Being a problem solver
I share an example where I went out of my way to make it easy for someone to do business with me, and how that tactic helped me close the deal and make several hundred bucks.
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239 What to look for when checking on employees
Discover exactly what you need to look for when checking on your staff.
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238 Spread your marketing efforts around
To be successful in business, you need a well rounded marketing approach.
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237 How one job gave me $855 per month in profit
Discover how one simple question I asked the customer allowed me to make a ton of profit on this one job.
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236 Great first impressions lead to more sales
Without making a great first impression, the sales process gets a lot harder. So do yourself a favor and make it easier by tuning into this podcast lesson.
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235 Five tips for making more money
Learn how I put five simple tips into action in my business that helped turn my small company into a highly profitable enterprise.
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234 Short term pain leads to long term gain
Learn why having a long term vision is key to your success.
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233 Tips for meeting potential customers
6 tips for meeting potential customers are discussed.
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232 Expanding beyond the home office
Time to get an office? Think it through CAREFULLY before making the move.
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231 Asking for someones business
If you want more cleaning contracts, you need to learn the art of asking for someones business.
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230 Five tips for apartment turnovers
Discover some tips for getting the most out of your apartment turnovers.
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229 Staying in front of your occasional customers
Discover tips for turning one time customers into repeat customers.
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228 Questions and Answers
I answer some questions that came my way in the last week.
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227 The power of online reviews
Reviews can make or break you nowadays, and the statistics I share in this podcast prove that.
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226 Its better to know this now
Facts that you should know NOW are discussed.
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225 Do potential customers haggle over price
Do people haggle and complain over your price? YES... that's life. But it's a good thing believe it or not. Why? Tune in to find out!
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224 How to get hired more often
Some tips for beginners on what you need to be aware of when meeting prospects.
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223 Customer service observations
Customer service is King. It's that simple!
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222 Start small and go from there
Take this advice to heart if you want to grow without making HUGE mistakes.
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221 Six tips to get more referrals
Get some simple to use tips that will help you get more referrals.
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220 Happy can be hard to come by
Not all customers will be happy campers (SURPRISE). But with a little communication things should work out.
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219 How I handled employees and keys
Key control and employees is todays topic.
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218 How to keep your keys and codes organized
Need a simple easy to use system for key control? If so, tune in to see how I did it.
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217 Do you need to be certified for carpet cleaning?
Do people peper you with questions about your credentials? I answer that question in this weeks podcast.
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216 Living the dream I always wanted
My dream explained, and what the future holds.
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215 Not all customers are created equal
As a result... You have to ADJUST for the best success rate in landing accounts!
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214 Early lessons that served me well
Some skills that were drove home by some of my earliest jobs, and helped me a ton later on, are discussed in this podcast.
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213 Salespeople need to remember this
A simple tips that we all need to remember when dealing with prospects.
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212 How to improve your MINDSET
Your brain is a powerful machine, so use it to the best of your ability with these simple tips.
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211 Tips for staying motivated
Need a jumpstart? Then tune into my 6 tips for getting your batteries recharged.
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210 Who keeps the customers keys
I share my experiences of dealing with giving employees keys to accounts in the beginning of your business career.
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209 Seeing what the customer sees
Put your eyeglasses on and pretend you are the customer and see what they see.
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208 Being a CONSULTANT
Learn why sharing your knowledge about your profession will help POSITION YOU as an EXPERT and help you get hired more and make more money as well.
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207 Entrance Mats 101
Learn more about how to keep the dirt OUT of a building you are hired to clean.
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206 Marketing to industrial parks
I share how I grew my client list by marketing to various industrial parks near me.
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205 Tips on hiring a supervisor
Get some valuable tips on hiring your first supervisor.
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204 Five powerful Zig Ziglar quotes
Learn some lessons from the great Zig Ziglar.
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203 Why speaking confidently is important
Of course this makes sense... but WHY is it so important. Tune in to find out!
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202 Effective Marketing Methods
Discover a few of the best ways to get cleaning customers.
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201 FREE MONEY from real estate offices
Discover how to tap into the referral stream that real estate agents can be for your cleaning business.
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200 The customer who hit me up for money
Every year one customer used to LEAN HARD on me to make a large donation. This podcast shares how I handled it.
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199 The pros & cons of HUGE accounts
Looking to clean the BIG ACCOUNTS? I mean really big! Then tune in to this podcast.
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198 The pros & cons of larger accounts
Last week we talked about smaller jobs, and this week we talk about the bigger ones. Lots of good tidbits of information for those who aspire to make a lot of money in the cleaning business.
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197 The pros & cons of small to mid-sized accounts
Cleaning jobs come in all sizes, so today we're going to discuss the small stuff. My thoughts, how I did things and a little more. Tune in!
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196 One very important question
Here is one question you don't want to miss.
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195 7 traits that every successful salesperson needs.
To be successful in sales, you need some of these skills
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194 You will not catch every fish
Listen... in a perfect world, we would land every account that comes our way. Sadly, that's not how it works. But that's OK, just accept it.
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193 Customer service facts you need to know
Yea... I know I talk about "customer service" all the time, but the reason why is because it's so IMPORTANT.
I have three very interesting facts that were uncovered in a survey by a big company and it reveals A LOT of juicy info you need to know.
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192 Be a boss you would like to work for
We all have that one "boss" we remember fondly from the old days. The one you loved working for. The goal is to BE LIKE THAT PERSON.
It doesn't mean be exactly like them, as you have to do so in your own way. But be mindful of being the best person you can, as you'll get more effort out of them if you put more effort into them!
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191 How to eliminate bad habits
Bad habits... we all have them. So here are some tips on how to get rid of them successfully.
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190 Don't boss your customers around
The words you use everyday can be INTERPRETED DIFFERENTLY from one person to another. Tune in to see how this plays out in real life.
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189 Getting blamed for breaking stuff
Ever clean a home or office and have something break? It's no fun, but it's something that does happen every one in a while. Learn how I handled these situations when they occurred with my company.
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188 Wacky Customer Requests
You'll be asked to clean ALL TYPES of different types of things in your career. I share a few of my more unusual ones in this podcast.
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187 Being prepared for bad weather
Most of the time bad weather will spare your location the brunt of Mother Nature, but sometimes your location IS THE CENTER OF THE BULLSEYE. This just happened to me, and I share my story in this podcast.
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186 The Simple Start-Up Mind Set
Keeping it simple once you get started is key. It really can be as simple as 1, 2, 3!
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185 How to become a Trusted Advisor
There is more money to be made in being a trusted Advisor than there is in being a salesperson. So the choice is CLEAR, become a Trusted Advisor.
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184 Home Address Versus PO Box
What's best? Tune in for my two cents!
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183 Dealing with employee turnover
This part of the business STINKS, but you still have to deal with it. That's life!
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182 The disappointment of losing big accounts
While it would be GREAT if you never lost any big accounts, the fact is IT WILL HAPPEN.
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181 Three Invoicing Tips
Learn how to get paid FASTER by following these simple tips that I learned the HARD WAY when I was just getting started.
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180 No experience is OK as long as you are hungry
Stay hungry and success will find you!
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179 Low cost employee incentives
Who doesn't like a pat on the back from time to time? I know employees do! Show them you care with these low cost ways of saying THANKS for being a valued staff member.
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178 Five Golden Rules of Customer Service
Discover a few simple "rules of thumb" to follow when dealing with the all important topic of Customer Service.
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177 Take a day off and ENJOY yourself
Don't forget WHY you started your business. Odds are PERSONAL FREEDOM is at least partly a motivator. If so... take a day off. Life is short!
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176 Why THANK YOU CARDS are important
Little details make a big impact when you run a business.
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175 Why YOU can EXCEL at SELLING
Don't believe you can be a sales superstar? Listen to this podcast!
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174 It's Tax Time
Tax time may not be exciting, but it's part of running a business. So today we discuss keeping track of expenses!
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173 Three Tips For Closing More Sales
A few simple tips for closing sales.
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172 My favorite sources of bonus money
Regular cleaning accounts pay the bills, but it's the bonus money that gives you the lifestyle you really want to live.
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171 Large, small and everything in between
Sometimes the universe throws you a curve and you need to adjust your perfectly laid plans for success.
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170 Not keeping in touch almost cost me
Keeping in touch with all customers is important to the overall well being of your bank account.
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169 Problems will occur. Adjust as needed.
Nobody ever said this would be easy! You will face issues that you need to overcome.
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168 How I made over $1700 in three days
Discover how I earned over $1700 in revenue (more than half was pure profit) in only three days performing work I had never done before.
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167 What EXACTLY is Dirt?
What's dirt made of? You should know. After all you are hired to remove it!
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166 Jon-Don Training Seminars
Learn a little about a company that provides first class training seminars across the country on a variety of subjects.
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165 Searching for clues during a walk through
You need to be "detective like" in a sense when going out on a bid, as the more clues you uncover, the better off you will be when it comes time to put a proposal together.
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164 My search for office space
A short story about my first office and how it came about.
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163 The next 365 days
It's a New Year and another chance to write the perfect script.
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162 A basic rule for achieving success
Discover the one rule you need to know plus the seven tips you need to make the rule come true.
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161 How to STAND OUT during the holidays
Learn some simple ways to stand out as a vendor to your customers.
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160 Interesting Marketing Facts
Little tidbits of information about marketing in todays world.
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159 Employee Appreciation
Don't forget to give thanks to your staff, as you won't go far without them.
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158 I want everything, but price is important.
Sometimes you will be asked to do high quality work yet be told that price is important. A true dilemma if I ever saw one. Learn more about one of my experiences dealing with this scenario.
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157 Why you need a Cash Reserve
It never hurts to have some money set aside. Learn why in this valuable podcast.
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156 Staying on top of whats owed you
Creating invoices and keeping track of what is owed you is covered today.
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155 Past bidding mistakes
You'll make mistakes bidding your cleaning contracts. I have made them, EVERYONE makes them. In fact, this podcast shares a story of one of my past mistakes bidding a doctors office.
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154 Timeless Advice
Discover a few quotes that are worthy of being framed and put on your office wall.
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153 Leaving money on the table
Check out these stats about closing sales. Amazing!
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152 Giving away freebies that have value
Discover what the principle of reciprocity is and how to supercharge it to your advantage.
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151 Poor service will lead to no repeat business
If you don't take care of the customer you can kiss their money goodbye FOREVER.
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150 What different colors convey when marketing
Color can make a HUGE difference depending on HOW you use it. Tune in to discover what colors convey trust, importance, stability and endurance.
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149 Thinking Outside The Box
Doing what EVERYONE ELSE DOES will get you what EVERYONE ELSE HAS. You need to think outside the box at times!
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148 Murphy's Law Strikes Again
Not all days will be a walk in the park when you are a business owner. Some days things just won't go your way, but that's OK, as you just need to roll with the punches as they say.
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147 Sense of Urgency
When you have a "sense of urgency" you will tend to get more jobs (and the money that comes with them).
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146 Bidding Oddball Jobs
Not all cleaning bids are created the same. Discover my approach to pricing those "oddball" ones.
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145 HOW to THINK like BILLIONAIRE Andrew Carnegie
Learning how the greats of the business world THINK is very important. It clues you in to why success smiled upon them. Today we dicuss the steel tycoon Andrew Carnegie.
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144 LEARN to SELL. It's a SKILL you NEED
You sell others on why they should hire you, why they should work for you and why they should buy in to your company culture. So it goes without saying, selling is is skill you need!
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143 The Wisdom Of Zig Ziglar
Learn some wisdom from the master motivator himself, Zig Ziglar.
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142 Some doors close while others open
Business is full of ups and downs. One moment a door slams shut and the next moment one opens wide. Knowing this in advance will be of great help to you!
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141 Swallow Your Frog First
Being productive is a LOT EASIER when you get the "frog" out of the way first!
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140 Following up leads to sales
You need to market like the big credit card companies do. They mail and mail you special offers until you give in!
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139 Making money with rental turnovers
Cleaning rental units such as homes and condos can make for great supplemental income. Learn about one recent job I just landed and how you can get this type of work too!
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138 Lack of communication equals trouble
Success in the cleaning business is a lot easier when you have good communication with your customers and employees.
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137 Off to the principals office
Having a customer call a meeting about your service is like getting called into the principals office. The only difference is there is no detention, only extra work or expulsion!
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136 Believing You Can Do It
If you want to have success... YOU GOTTA BELIEVE!
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135 The Flyer Formula
When you pass out flyers for your business you need to know who it is you are speaking to, as that makes all the difference in the world.
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134 A simple way to book more business
One time jobs you perform for the customer DON'T HAVE TO BE one time jobs! Discover the one simple question to ask the customer that will make you money for years to come.
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133 Four things you need to do right
I did a LOT of thing wrong when I first started my business, but luckily I did these four things RIGHT.
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132 This is one question I always ask
This podcast shares a very good question to ask the customer, one that may save you quite a bit of time down the road.
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131 Using Magnetic Business Cards
Magnetic business cards are another way to stand out from the crowd.
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130 Regular customer wants price cut. Now what?
Two different customers called me asking for a price cut. I said yes to one and no to the other. Tune in to discover my thought process!
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129 Fighting through adversity
Some day's it will seem like the universe is conspiring against you, but that's not really the case. You just need to fight through the adversity from time to time!
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128 Small commercial accounts to target
Need to know who to target as potential customers when getting started? Then tune in!
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127 HOW to THINK like BILLIONAIRE Richard Branson
Richard Branson is one of my personal favorites. He is a very interesting person who also happens to be rather successful. So today we'll briefly discuss how "he thinks" so we can learn how to apply it to our own situation.
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126 Hiring your first employee
Hiring your first employees is SUPER EXCITING and is a sign that your business is growing. Hiring people is also a big learning experience for many new business owners. While there is no perfect blueprint on how it's done I share my thoughts on how to handle the expectations you have upon hiring someone.
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125 Contacting Property Management Companies
Money can be made over the long haul by seeking out those who work at property management companies. They have properties that need to be serviced and you own a cleaning company... A PERFECT MATCH!
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124 Don't worry about other cleaning companies
Far too many people get all wrapped up in what the competition is doing. This DISTRACTS them from what they should really be doing, which is building a one of a kind cleaning company!
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123 How to determine a customers budget
How do you discover what a janitorial or cleaning customers budget is? Tune in to find out just how simple it can be!
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122 Profiting off the Spring Season
Spring is in the air, and so are the dollar bills if you play your cards right! Learn more about running some "Spring Specials" and how to make money off them in my latest podcast.
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121 Emergency Contact Information
Learn why you should have a number to call in case of emergency.
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120 Don't over-complicate the process
Simple ALWAYS beats complicated. The reasons are many, but the main one is because people like doing easy things and they hate doing complicated things. To beat this common problem all you need to do is THINK IN SIMPLIFIED TERMS. When you do, the things that seemed so complicated now appear achievable all of a sudden.
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119 Adding VCT Floor Care Services
Discover why adding VCT floor Care services is a great idea for adding new revenue and profits to your cleaning operation.
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118 Is it OK to cancel during bad weather?
What's the best policy for dealing with the "weather"? Discover what my approach is and why I feel that way.
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117 Getting fired THEN rehired
Do you ever get rehired AFTER getting fired? The answer is SOMETIMES. Learn when to expect a callback and when you don't stand a chance.
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116 My Start-Up Recipe
When I first got started in the business this was my recipe for success.
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115 HOW to THINK like BILLIONAIRE Sam Walton
Thinking like a billionaire is easy, just pay attention to how THEY THINK.
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114 Analyzing HOW you THINK
How you think goes a long way in determining how successful you are. So tune in to learn the best ways to upgrade your thought process.
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113 Six tips for managing your employees
If you want to lead your team to victory, you'll need a set of principles to follow that will get you there. Here are six to get you started.
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112 Value comes BEFORE success
Value is hard to put your fingers on, but once you find it pass it on to your customers. They will LOVE you for it!
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111 Be EFFICIENT. That's where the MONEY is
Learn the importance of having all your employees PUSH in the SAME DIRECTION. The experience is better for the customer AND your bottom line!
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110 Being a professional
Holding yourself to a higher standard during both the good and bad times is what a true professional does.
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109 Accounts or employees. What comes first?
Should you get accounts first or hire employees first? That's the big question we tackle in this podcast dedicated for the beginners just getting started.
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108 The Power of Gratitude
Giving thanks to those who make it all possible for you and your company is an important part of running a business.
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107 Why calling people back FAST is key
Be 100 times more successful by just calling someone back within 5 minutes? YES, that's true!. Learn more by tuning in to this podcast about the importance of calling potential customers back ASAP.
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106 EMPIRES are built on TRUST
Ted Turner, CNN, Trust and your cleaning company come together in this podcast that will change the way you view building your business.
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105 Driving around generates over $19,000
Discover how the importance of paying attention to your surroundings while driving around town can benefit you greatly.
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104 Creating a well oiled machine
Life is easier when things run smooth. Your business is easier to manage when things run smooth. So the goal is to make it actually run that way! So tune in as I share some tips on how I made my cleaning business run about as smooth as humanly possible.
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103 Covering Your Butt 101
Who likes getting blamed for things that had NOTHING to do with them? Answer... NO ONE! So today I speak to how to protect yourself from some common issues that you may run into as you get started with your cleaning business.
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102 The 80/20 Rule
Discover how to harness the power of one of the most important "rules of thumb" in the cleaning business.
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101 A new Sheriff comes to town
When the person who hired you gets shown the door it can make you a little sick to your stomach as you think about what may happen to you. My advise is don't worry, just do as you are supposed to! The rest will take care of itself.
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100 What Chick-fil-a taught me
Successful businesses you deal with day to day can teach you a lot about how to run your cleaning company. So when I started going to Chcik-fil-a to grab a bite to eat, I learned the importance of having a happy face on the front line.
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099 What's your dream?
The first step towards making a dream come true is actually defining the dream itself. What is it EXACTLY? When you define it you can then build it!
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098 Hiring a payroll service
I share my thoughts on why hiring a payroll service is easy and how it works in a general sense.
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097 Do people ever NOT PAY the invoice?
There is nothing worse than working for NOTHING. A bunch of effort down the drain. Anyway.. today I share my thoughts on whether or not you need to worry about this issue.
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096 Customer Retention 101
Getting more cleaning accounts is great as long as you don't forget about the ones you already have!
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095 Why TRUST matters
A business without trust is a business that will struggle with low earnings, no repeat business and no referrals.
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094 How to get people to LIKE you
Discover 6 easy to use tips from the legendary Dale Carnegie that will make people LIKE you.
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093 Don't put the cart before the horse
One of the financial keys to getting started in your own business revolves around not getting ahead of yourself. This approach focuses on taking care of what needs to be done today, and putting off those things that can wait.
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092 Striking the right balance
The goal is simple in a sense... You need to work hard enough to get results without burning yourself out. On the other hand not doing enough will get you nowhere fast. So you need the proper “work – life balance”. It may be different for each of us but being aware of it's importance is KEY.
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091 Business is a marathon not a sprint
Starting a business is all about stamina, the more you have the better off you will be. This “stamina” is really just a fancy work for “long-term vision”. Learn why this is the case in today's podcast.
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090 Why Company Tee Shirts Are A Good Idea
Buying some company tee shirts for your business not only makes your staff look professional, it helps promote your company for a very low cost. Discover how I used them when I first started my business and how you can too.
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089 Throwing the customer a bone
The act of giving a little extra of yourself when dealing with the customer is not only a good way to live, it's quite profitable too.
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088 Don't forget the one time customers
You need to constantly market your services to all customers, even the ones you think are just one time jobs.
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087 Trust but Verify
When it comes to employees who work for your company you need to both TRUST them and VERIFY their work. Anything less will get you in trouble.
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086 Smile + Business Card + Pitch = Money
Discover how to turn a smile, a business card and a short conversation into money for your business.
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085 Your ATTITUDE determines your ALTITUDE
One of the most important facets of your business is your ATTITUDE. When it's positive you'll go far and when it's negative... well let's just say “your gonna have problems”. The moral is STAY POSITIVE.
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084 Never forget WHY you started
You need to stop and smell the roses when you run your own business. If you don't you will lose touch with what motivated you to start the business in the first place in many cases.
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083 The FOOL-PROOF Sales Letter
Discover what the 12 different elements of a successful sales letter are and how to use them to your advantage.
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082 Why logbooks are a good idea
Using a logbook on commercial cleaning accounts is a tried and true method of keeping the lines of communication open between you and the customer.
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081 What are you waiting for?
Fear of the unknown holds far too many people back from living the life they always dreamed of. I share how to prevent that fear from holding you back in this lesson.
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080 How 1 flyer generated WELL OVER $61,000
In this podcast I share the story of how just a few hours spent handing out flyers yielded my company well over $61,000 in income.
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079 Why you need to think long term
Success won't come overnight, as it takes time. So your goal is to think long term. If you do you'll enjoy the process much better.
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078 Every customer wants to know this
What is EVERY SINGLE CUSTOMER asking themselves when they meet you? The answer is in this podcast!
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077 Five Tips For The New Business Owner (Vol 2)
I share five tips about business in general that should help you get started in your new business career.
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076 What does K + L + T = B mean?
Is there a formula available for making money with your own business that is simple and easy to follow? There sure is, and this podcast breaks it down in detail.
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075 You didn't get the job. What happened?
You will not get hired on every bid you go on, but that doesn't mean you can't learn something from your effort. This podcast shares how to get valuable information you can use going forward.
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074 The POWER of DESIRE and BELIEF
The foundation of success has two main elements, DESIRE and BELIEF. You need both to make your dreams come true.
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073 9 Things Successful People Do
Discover some of the skills successful people have and learn how to harness that power for yourself.
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072 If it isn't fun, it's work!
At the end of the day success comes easily to those who ENJOY the process. For those who see it all as “work”, the road is a lot tougher. So YOUR GOAL is to HAVE FUN!
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071 You are not going anywhere without a plan
No plan means NO SUCCESS, it's as simple as that. So this podcast discusses one way to have a plan in place that helps you reach your goals.
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070 Going With The Flow
I share the personal story of how I landed a fantastic cleaning account, lost it then regained it once again.
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069 Getting FIRED: It happens. LEARN from it.
Nobody likes getting the ax, but if you own a cleaning business it will happen. The goal is not to get used to it, but instead LEARN from it.
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068 How do buyers decide which company to hire?
To get hired in the cleaning business you need to know what the customer is looking for. This episode shares the top 5 factors and how you make them work to your advantage.
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067 What Does Your Customer See?
Managing what the customer sees goes a long way in determining their happiness with your service. This is easily mastered by following the steps outlined in this podcast.
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066 Become A Leader In 6 Steps
Become a better leader of not only your staff but of your company as well by following these 6 simple steps.
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065 3 Great Interview Questions To Ask
Discover 3 of the most powerful questions you should be asking potential employees during the hiring process.
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064 Rome wasn't built in a day
Good things take time right? Well the same is true for building a business, and that's what this podcast is about
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063 The Fear Of Getting Started (Vol 2)
Getting started in the cleaning business means you have to overcome some common fears, and that is what this episode is about.
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062 Working With Office Managers
I share my thoughts with how to best work with office managers. Learning from my mistakes is easy once you tune in!
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061 Cashing In With Real Estate Agents
Learn how to convert real estate agents into referral machines that send you business year after year.
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060 Distributing Flyers. Who and How Many?
Giving out flyers is a great way to get cleaning accounts. So today we'll discuss who to give them to and how many do you have to give out.
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059 Can you do both commercial and residential?
Many folks are interested in learning if they can service BOTH types of customers when first getting started in their own cleaning business. The answer is quite simple...
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058 The cleaning business is just like baseball
Learn why the cleaning business is just like baseball and how knowing that can help you.
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057 Great Service Leads To Referrals
Learn the importance of great customer service and how it effects the amount of referrals you obtain.
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056 What Is Holding You Back From Success?
Learn what holds people back from achieving their dreams and how to overcome those feelings.
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055 The Magic Of Thinking Big
Learn 13 powerful concepts from a book that has sold over 4 million copies.
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054 Success Is No Accident
Learn why success is not accidental, it's something you do on purpose.
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053 Building Relationships
Learn the importance of keeping in regular contact with all your customers.
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052 Customers Don't Like Change
Who likes "change"? Some people do and some people don't I suppose, but I know one thing for sure....CUSTOMERS don't like it!
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051 Can you think and grow rich?
Learn the answer to this age old question in this very special podcast.
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050 What gets you hired gets you fired
If you can understand why you were hired in the first place, you will make money with ease. If you don't, you will struggle. Learn the process in this all important lesson.
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049 Traits of a successful business owner
Learn 11 of the most important traits needed to operate a successful cleaning business.
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048 Five Tips For The New Business Owner
Learn five simple tips for making your new business a success.
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047 You're never going to have all the answers
When you are just getting started in business, you will have a lot of questions that need to be addressed. But at some point you need to stop asking questions and just get started. Learn “why” in this very important podcast.
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046 You're not selling rocket boosters to NASA
The most important lesson you'll ever learn about starting a cleaning business is found in this episode. So tune in and discover what you need to know to have success during the start up phase.
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045 Don't Be A Donkey.
Learn the importance of taking charge of your life and the repercussions of not doing so.
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044 No Education. No Success.
Learn why the education process is so important when starting your own cleaning business. You can't go it alone as they say. You need to educate yourself.
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043 Building An Asset
When you start your own cleaning business you are creating an asset that will become quite valuable over time. In fact it can happen rather quickly like it did for me.
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042 Managing Your Staff
Learn 5 tips for managing your staff and getting the most out of them.
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041 Training Your Staff
Learn why it's important to spend time training your staff when they are first hired. Simple tips are included on how to perform the training as well.
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040 Fire In The Belly
Having a “fire in the belly” is all about passion. This lesson speaks to the importance being driven to success by that very passion.
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039 Feeling Overwhelmed?
Learn how to avoid feeling overwhelmed when starting your cleaning business.
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038 My Opinion On Franchises
Learn some insights on why a franchise cleaning business may be a bad idea.
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037 Dont Put All Your Eggs In One Basket
Learn why it's important to avoid depending too much on any one cleaning account for your income in the cleaning business.
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036 Buying Cleaning Contracts. A Bad Idea.
Learn why buying cleaning contracts from an outside company is a bad idea for both beginners and experienced cleaning company owners.
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035 Spending Your Money Wisely
Learn why it's important to only spend your money on what you need at the moment when getting started in your cleaning business.
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034 Running A Business. It's Easier Than You Think.
Learn why it's a good idea to not listen to all the folks who tell you “how hard it is to run a business”. Why? Because it's simply not true, as running a business is much easier than you think.
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033 How To Avoid Low Profit Cleaning Accounts
Learn two powerful lessons in this episode. #1 Not all cleaning jobs are worth having. # 2 Just say no to all the unprofitable opportunities.
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032 Selling Yourself. The Secret To Success
The concept of “selling yourself” is multifaceted and involves much more than people realize. Learn the tricks of the trade in this weeks lesson.
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031 Analyzing The Dream And Pulling The Trigger
Learn how to take your dream of starting your own cleaning business from between your ears to reality.
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030 How To Rid Yourself Of Doubt
Learn how to defeat doubt, which is the the number one enemy of success. Understanding what doubt is will help you erase it once and for all.
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029 Do You Want Fries With That?
Do you want fries with that? teaches a fundamental lesson about business in general. See how you can profit by putting it to use in your business.
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028 Everything You Do Is Marketing
Learn how much marketing effects your business. From your sales letter to your business card, and everything in between. Everything you do is marketing.
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027 Is Office Cleaning Recession Proof?
Learn one cleaning company owners tale of what the latest recession has meant to his company. From not noticing anything but business as usual to a quick downturn.
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026 The Fear Of Getting Started
Starting a new cleaning business can be a scary concept to many. Learn to overcome your fears and get started in your new career.
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025 Ten Networking Mistakes To Avoid
Make the best use of your networking time by learning what common mistakes to avoid while at networking events. Learn simple strategies that work.
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024 Ten Rookie Sales Mistakes
Learn the top 10 mistakes that cause people to have trouble selling their cleaning services to potential customers and how to prevent them.
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023 Be The King Of Customer Service
Create a business that "stands out" from the rest by providing great customer service. See your business "take off" by following these simple steps.
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022 Getting Yourself Bonded
Learn how bonding works and why you need to get your cleaning business bonded when you first start your own cleaning business.
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021 How To Get Referrals
Learn the best ways to get referrals for your cleaning business. When you know the the best way to get referrals you will see a giant leap in revenue.
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020 My Theory On Hiring Staff
Learn the one secret to hiring employees for your new cleaning business that will save you time and money. Simple and easy to implement.
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019 Effective Cold Calling
Cold calling potential clients is never high on most folks to do list. This is unfortunate because there is much money to be made performing these calls. Use these tips to help you get the most out of your efforts.
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018 How To Improve Your Persuasion Skills
Becoming persuasive is not a gift to a chosen few. It's a science that can be mastered by all once you know how. Here's 5 simple tips to get you started.
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017 How To Stop Procrastinating
Follow these seven simple tips and you will feel the grip of procrastination lose hold of you. Simple and easy to use but powerful.
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016 How To Make Your Dreams Come True
Learn a proven way to make all your dreams come true. This time tested method works wonders. Free worksheet available for download at www.cleaning-4-profit.com
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015 The $863.00 Phone Call
Learn how to make $863.00 phone calls all the time when you own your own cleaning business. I just made mine, listen now to learn how to make yours.
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014 Terminating Marginal Employees
Learn 7 reasons why it's best to part with marginal employees in your cleaning business.
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013 The Power Of Perception
Learn how to harness the "Power Of Perception" and make your company the standard by which others are measured.
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012 Signs Of A Looming Problem
Learn about the warning signs that customers give you indicating trouble is brewing at an account you service.
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011 Seven Ways To Keep Customers Happy
Learn 7 sure fire tips for keeping your customers so happy they will never leave you. Simple and easy to follow, yet often overlooked.
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009 Three Keys To Success
Learn about the three keys that are vital to your success. Knowing what they are will benefit you greatly.
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008 Why Networking Is Important
Learn why networking is important to the success of your cleaning business. Simple tips are included on where to join and how to make it work for you.
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007 Office Cleaning VS House Cleaning
Cleaning commercial property is a different market than cleaning residential homes. Learn the pros and cons of both in this podcast.
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006 Creating A Strong Guarantee
Learn how to create a strong "no holds barred" guarantee that will eliminate any doubts the consumer may have in choosing your company.
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005 What Your Customers Are Really Buying
Learn what the customer is really buying when choosing one company over another. It's not your service as much as the production you create for them. Learn how to influence their decision and make them choose you.
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004 Why Testimonials Matter
Learn why testimonials are such a powerful tool for your business. Understanding why they work will give you the upper hand in your cleaning business. Simple techniques are included on how to acquire them as well.
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003 Building A Better Business Card
Learn how to create a business card that stands out. Tips are included on what to include and why it's important to get it right.
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002 Creating Your USP (Unique Selling Proposition)
Learn how to craft a Unique Selling Proposition for your cleaning company. Turn features about your company into benefits your customers can relate to.
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001 Opportunity Is All Around You
Cleaning 4 Profit's first podcast on starting your own cleaning business focuses on opportunity. How beginners can spot it and how to act on it when given the chance.
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