|
Podcast Episode's:
|
LESSONS FROM THE LEGENDS
<p style="margin-top:14.0pt;margin-right:0in;margin-bottom:14.0pt;margin-left: 0in;text-align:justify;line-height:150%;text-autospace:ideograph-numeric"><span class="Apple-style-span" style="font-family:Arial;"></span></p><p style="margin-top:14.0pt;margin-right:0in;margin-bottom:14.0pt;margin-left: 0in;text-align:justify;line-height:150%;text-autospace:ideograph-numeric"><strong><span style="line-height:150%;font-family:Arial;font-size:11.0pt;">WHAT:</span></strong><span style="line-height:150%;font-family:Arial;font-size:11.0pt;">1 Day Marketing and Leadership Conference</span></p> <p style="margin-top:14.0pt;margin-right:0in;margin-bottom:14.0pt;margin-left: 0in;text-align:justify;line-height:150%;text-autospace:ideograph-numeric"><strong><span style="line-height:150%;font-family:Arial;font-size:11.0pt;">WHEN:</span></strong><span style="line-height:150%;font-family:Arial;font-size:11.0pt;"> 2</span><sup><span style="line-height:150%;font-family:Arial;font-size:11.0pt;">nd</span></sup><span style="line-height:150%;font-family:Arial;font-size:11.0pt;"> November, 9am to 5pm Ritz Carlton Hotel, Singapore</span><span style=" line-height:150%;font-family:Arial;font-size:11.0pt;"><o:p></o:p></span></p> <p class="MsoNormal"><span class="Apple-style-span" style="font-family:Arial;"><embed src="http://www.4shared.com/embed/142359072/4278ee3f" width="420" height="250" allowfullscreen="true" allowscriptaccess="always"></embed></span></p><p class="MsoNormal"><span class="Apple-style-span" style="font-family:Arial;"><span class="Apple-style-span" style=" line-height: 22px;font-size:-webkit-xxx-large;"><br /></span></span></p><p class="MsoNormal"><span class="Apple-style-span" style=" line-height: 22px; font-family:Arial;font-size:15px;">If there is one person who can tell you how to improve customer service, create a more vibrant workplace, and generally let your business achieve the highest level of excellence, that one person is Dr Joseph A. Michelli.</span></p> <p style="text-align:justify;line-height:150%"><span style=" line-height:150%;font-family:Arial;font-size:11.0pt;">Aventis School of Management in collaboration with Brand Consultancy, Brand Theatre is proud to bring to you one of the world’s leading Brand and Marketing Guru, Dr Joseph A Michelli , </span><span style="line-height:150%;mso-bidi-font-weight: boldfont-family:Arial;font-size:11.0pt;">Joseph A. Michelli, Ph.D.</span><span style="line-height: 150%;font-family:Arial;font-size:11.0pt;">, is an internationally sought-after speaker, author, and organizational consultant who has been described as “catching what is right in the world and playfully sparking people and businesses to grow toward the extraordinary.” In addition to writing best-selling books about enduring business principles, he hosted an award-winning daily radio program in Colorado Springs, Colorado for over a decade. </span><span style=" line-height:150%;font-family:Arial;font-size:11.0pt;"><o:p></o:p></span></p> <p class="MsoNormal" style="margin-top:14.0pt;margin-right:0in;margin-bottom: 14.0pt;margin-left:0in;text-align:justify;line-height:150%"><b style="mso-bidi-font-weight:normal"><span style="line-height: 150%;font-family:Arial;font-size:11.0pt;">What the Program will cover:<o:p></o:p></span></b></p> <p class="MsoNormal" style="margin-top:14.0pt;margin-right:0in;margin-bottom: 14.0pt;margin-left:0in;text-align:justify;line-height:150%;text-autospace:ideograph-numeric"><span style="line-height:150%;font-family:Arial;font-size:11.0pt;">You’ll learn how you can take ANY product or service and build it into an extraordinary experience for customers. Discover how to maintain team cohesion while encouraging expression of the unique gifts and talents of all team members. Gain sure-fire approaches that encourage employees to operate as “owners” as opposed to functioning as “renters” or “squatters.” Explore the role experience design plays in creating customer loyalty, increased customer visits and enhanced customer spending. Learn techniques such as the Starbucks service approach of “connect, discover, respond”, and The Ritz-Carlton Hotel Company’s “three steps of service” designed to fulfill even unexpressed needs.</span><span style="line-height:150%;font-family:Arial;font-size:11.0pt;"><o:p></o:p></span></p> <p class="MsoNormal" style="margin-top:14.0pt;margin-right:0in;margin-bottom: 14.0pt;margin-left:0in;text-align:justify;line-height:150%;text-autospace:ideograph-numeric"><span style="line-height:150%;font-family:Arial;font-size:11.0pt;">Learn how to create a playful energetic workplace culture rich with surprise and delight elements, a passion for operational excellence, and passionately loyal customers. Get more from your staff by connecting them to a purpose beyond the walls of your business.</span><span style="line-height:150%;font-family:Arial;font-size:11.0pt;"><o:p></o:p></span></p> <p style="text-align:justify;line-height:150%"><span lang="NL" style="line-height:150%;font-family:Arial;font-size:11.0pt;">Make a date with us on 2<sup>nd</sup> November 2009 at Ritz Carlton Hotel Singapore. Visit </span><span lang="NL"><a href="http://www.aventisgroup.com.sg/"><span style="font-family:Arial; mso-bidi-Times New Roman"font-family:";">www.aventisgroup.com.sg</span></a></span><span lang="NL" style="line-height:150%;font-family:Arial;font-size:11.0pt;">. For more details on our suite of executive seminars, workshops and graduate education, visit </span><span lang="NL"><a href="http://www.aventis.edu.sg/"><span style="font-family:Arial;mso-bidi-Times New Roman"font-family:";">www.aventis.edu.sg</span></a></span><span lang="NL" style="line-height:150%;font-family:Arial;font-size:11.0pt;"> <o:p></o:p></span></p><br /><br /><embed src="http://www.4shared.com/embed/142359072/4278ee3f" width="420" height="250" allowfullscreen="true" allowscriptaccess="always"></embed>
|
Try The New PUP Search "Powered By Google"
Average rating based on 1 votes - Rate
